Innovative Property Solutions manages properties in Jacksonville, Orange Park, Ponte Vedra Beach, Jacksonville Beach, Atlantic Beach, Middleburg, and more.
Our team of property managers offers first-rate customer service with the backing of their professional expertise and experience. We have contemporary strategies and solutions and continue to challenge ourselves to exceed our clients’ expectations. Working this way, we have become one of the biggest names in the Jacksonville property management industry.
Using state-of-the-art software, we streamline our business operations. Our technology supports property marketing, financial record keeping, rent collection, and property maintenance. Through this, we can direct property showings and inspections with in-depth video and photo analysis. This software also gives our clients the ability to check their property’s financial performance at any time.
Our goal is to provide you with peace of mind when it comes to managing your rental property. With our professional knowledge, skills, and experience, we provide freedom from the hassle of self-management for property owners in Jacksonville, Florida. Our various guarantees and free cancellation policies ensure that we can minimize the risk and maximize our client’s profits when they begin working with us.
We are a proud member of NARPM (National Association of Residential Property Managers) and NEFAR (NorthEast Florida Association of Realtors).
Give us a call today at (904) 321-9020! We will gladly speak to you about our solutions to your unique property needs.
Aaron Cooper - BROKER
From the very beginning, Aaron Cooper has displayed initiative and strong leadership skills. Born and raised in Cocoa beach, the native Floridian enjoyed his position as captain on both the Cocoa Beach High School soccer AND baseball teams. It is no wonder that he continued to play competitively while attending the University of Florida, Jacksonville where he earned a degree in health science. Upon graduation, Aaron purchased his first home at just 23 years of age.
Only one year later, Aaron was acting manager of a health and wellness program affiliated with the Jacksonville Sherriff’s Office and had successfully transformed his home into a premium rental property. At age 24, Aaron purchased his second home.
Deciding to return to school, Aaron successfully earned an MBA in business administration in 2007 and was managing a Neptune Beach urgent care center. It wasn’t long before Aaron was selected as director of wound care and hyperbaric medicine at Baptist Hospital. Through this executive-level position, Aaron established and expanded outpatient programs while managing multi-million dollar budgets, further developing his own foundation in business and finance. As a result, Aaron experienced financial stability despite the struggling economy and began to purchase and rehab foreclosed properties, transforming them into premium rental properties.
While sitting on a beach in 2012, one year after marrying his wife, Sarah, the decision was made to become financially independent and Aaron’s real estate “hobby” became a career. Upon returning from vacation, Aaron tendered his resignation to Baptist Hospital, shocking both friends and family and, by 2013, Aaron had acquired 13 rental properties, a real estate license and a well-known reputation for success. In fact, he was high in demand as others wanted to experience that same success. As a result, Aaron launched Innovative Property Solutions as a means of assisting rental property owners in building and maintaining rental properties while helping them to plan and achieve their personal business goals.
With ten years of real estate investment and management of both single family and multifamily residential properties, Aaron’s contribution to his company is invaluable. As a fellow real estate investor, rehabber, landlord and experienced property manager, Aaron has firsthand knowledge of the stresses of maximizing cash flow, the demands of maintaining a rental property and securing a premium tenant. Aaron’s experiences are unique, ranging from foreclosures and multifamily buildings to move-in ready waterfront homes. Landlords crave Aaron’s contemporary approach to property management and his extensive market knowledge.
As a true real estate lover, Aaron is always in the midst of his own renovation project, constantly working on his properties. In fact, he is already teaching his two-year-old daughter, Caroline, the business. Aaron also enjoys time in the “blue” water of Florida as an avid boater, fisherman and paddle boarder – any chance to be outdoors with his family.
Obi Umunna - CO-FOUNDER
Obi Umunna is a lifelong Jacksonville resident and graduate of The University of Florida Levin College of Law. While serving as a Real Estate and Small Business Attorney, many clients expressed concerns about a lack of innovation in the field of residential and commercial property management. These clients felt that many property management companies didn’t provide the custom experience that they required and Obi listened. Innovative Property Solutions was founded with the expectation for establishing a business that would fit the changing needs of his clients and better serve investors and landlords. As an Attorney, Obi has represented many clients in real estate deals and has the faith and confidence to represent some of the biggest companies in the area. His diverse experience ranges from the development of commercial and residential properties to evictions. As a client of Innovative Property Solutions, you will have his exceptional experience at your fingertips. Innovative Property Solutions is not an out of town franchise; we are a local, private company and we care about our community. Obi is active in the Jacksonville community serving on the Big Brothers and Big Sisters of North East Florida Board of Directors, the UNF Pre-Law Advisory Board, and as a host for Power Moves Mondays, an organization which shines light on Jacksonville’s local charities.
Sarah Cooper - REALTOR®
Sarah Cooper is a graduate of The University of North Florida and brings personal, hands-on real estate experience as well as excellent customer service. Her skills and expertise stem from her background in recruiting sales. Sarah has managed her own real estate and rental properties since 2007. She has purchased, renovated, and sold properties in various parts of Jacksonville, from the beaches to Riverside. Today, as a Real Estate Agent and REALTOR®, Sarah specializes in single family home sales as well as property management. Sarah’s approach to real estate and property management is oriented towards building relationships with her clients and taking care of them from the beginning until the end. Her intimate knowledge of the market will save you (the homeowner) time and money with the management of your real estate needs.
Heather Mackin - MAINTENANCE MANAGER
Heather Mackin was born and raised in California. After college, Heather traveled along the east coast, fell in love with Jacksonville and its historic district, then decided to call it home. Heather has a Bachelor’s Degree in Interior Design. She used her education and love for historic homes to renovate and remodel one of Jacksonville’s historic 1920s era homes. After living in the historic area, she wanted to find a way to become more involved with the renovation and preservation of older homes knowing that real estate and property management was her calling. While one of the first IPS employees, she quickly gained more experience and knowledge as she assumed various roles for the company. In 2015, Heather became our first full time Maintenance Manager and continues to handle all of the maintenance requests for our clients. She also works closely with our investment team and assist with large renovation projects. As the Maintenance Manager, she works with vendors, owners and tenants to make sure the properties are up-kept and in the proper condition that our clients desire.
Taylor Salls - LEASING AGENT
Taylor Salls joined the IPS team in early 2016 as an Office Manager. She quickly gained skills and expertise in the property management industry which motivated her to expand her knowledge further and obtain her Florida Real Estate License in 2017. As a licensed REALTOR® and after extensive training, Taylor has become a very effective and skilled leasing agent. As the Leasing Agent, she efficiently fills vacancies for clients and assists prospective tenants with finding their new rental home. Taylor’s attention to details and outstanding customer service skills makes her an invaluable resource to our clients who are in need of quality tenants. Taylor has continued to be a strong and reliable asset to the IPS team.
Hannah Shirley - ASSISTANT PROPERTY MANAGER
Hannah Shirley, originally from Florence, South Carolina, is passionate about all things real estate. As a young adult, Hannah launched herself into the world of property management as a public housing leasing consultant. Shortly thereafter, Hannah quickly advanced in her role as assistant property manager for Millennia Housing Company of downtown Jacksonville. Hannah thrived in her new position working in various low income government housing programs. In 2016, Hannah advanced as a leasing agent actively placing residents within her assigned complex. In addition, Hannah was tasked with assistively managing three separate Millennia complexes due to her abilities in working alongside tenants. In 2019, Hannah joined the IPS team as Assistant Property Manager for residential housing in order to broaden her management skills. She works closely with tenants and owners managing various rental aspects of the business as well as tending to owners and tenants via creative solutions and general problem solving. Hannah enjoys the challenge of acquiring new skills while becoming more knowledgeable regarding property management. Hannah looks forward to becoming a licensed realtor in order to sell and market both commercial and residential real estate. In the meantime, Hannah enjoys opportunities to involve herself in the Jacksonville community and currently serves at Brooks Rehabilitation Center volunteering during fun runs and various events. Hannah loves her family and enjoys spending time with her two sons.
Leonardo Martinez Perez - CUSTOMER SERVICE SPECIALIST
Leonardo studied business administration and economics at UNAM. He worked at one of the largest call centers in the world managing teams over one hundred people and he was in charge of maintaining and exceeding key performance indicators and customer service teams. Leonardo’s extensive customer service experience for clients around the world and leadership is a valuable resource in the world of Property Management.
Grace Gomez - LEASING ASSISTANT
Grace Gomez brings much to the table here at IPS. As an eight-year customer service representative, call center aficionado and property manager veteran, Grace has found her niche in solutions-oriented problem solving. In fact, Grace has also served as Administrative Assistant to the Business Development Manager of one of the largest property management companies in New Zealand.
Grace’s career choices afforded her multiple experiences and opportunities to acquire a wealth of knowledge regarding property management. In addition, she is skilled at identifying areas in need of service improvement. As a result, Grace has developed multiple programs which improve the overall quality of each individual client’s experience. Simply put, she is in the habit of delivering excellent service to IPS clientele and peers alike. In fact, she has been known to be “star of the month” on many occasions as a result of exceeding the expectations of those whom she eagerly serves.
Grace joined the IPS team in October of 2019 as a leasing assistant and is an invaluable asset when it comes to tenant placement, leasing and administration. She “graciously” leads prospective tenants throughout the application process while providing support to the leasing department.
Grace has helped to grow and expand IPS leasing exponentially. Her positive attitude is contagious and so is her mantra: “Do what you love and you never have to work another day!”
Angela McKee - Business Development Manager
Angela McKee is no stranger to property management. With a background full of working with HVAC company professionals, construction workers and master electricians, she became all too familiar with the many details of properties and how to manage them at an early age.
Angela has always had a soft spot for others and began volunteering at City Rescue Mission in 2006. Her desire was to offer compassion and hope for those broken by addiction, wanting help to rebuild their lives.
Desiring to blend a love for people with her own natural, professional abilities, Angela launched a property maintenance company in 2010. She then went on to earn her real estate license shortly thereafter. Angela proved herself invaluable as she advanced to property manager while simultaneously rehabbing multiple houses and flipping myriads of rental properties. In addition, she commissioned various work crews while overseeing arduous rehab construction projects, gaining extensive experience working with both local and foreign owners/investors.
Angela joined the Northeast Florida NARPM (National Association of Residential Property Managers) and served as Education Chair from 2012-2014. Such involvement granted Angela continuous mentorship, the opportunity to build strong business relationships and develop valuable skills. These assets, in combination with diligence and expertise, set her apart from other property management professionals in the business. In 2019, Angela began serving as Communications Chair, which she continues to hold for 2020, maintaining tight connections with various professionals and vendors in the industry. She also joined as Vice Legislative chair for 2020 due to her passion for law and community involvement.
In 2019, Angela served as Vice Education Chair for the Florida State National Association of Realtors & Property Mangers (NARPM) and is the Communication Chair for 2020.
Angela continues to impress serving as the Vice Global Council Chair and 2020 Legislative Board Member for NEFAR (Northeast Florida Association of Realtors), where she has been a member since 2012.
Angela's contribution to IPS is immeasurable. With commitment, reliability and follow-through as IPS core values, we recognize Angela for the tremendous role she plays as business development manager. She works tenaciously to educate realtors, masterfully assist property owners and offer premium service to both local and foreign investors/property owners alike in the management of their own properties.
With several property management services companies around Florida, what makes Innovative Property Solutions stand out?
For starters, we offer affordable and flat-fee pricing. This means you’ll be able to save more than 50% on the management fees alone working with us. We don’t charge a markup on repairs, and our Tenant Replacement Fees and Management Fees are priced fairly.
Working with us, you can also enjoy the safety of our Tenant Guarantee if eviction occurs with a tenant in your property. We absorb the court costs and will not charge you extra to release your property. We also offer a pet damage protection plan.
Thanks to our zero-cost cancellation policy, you can try our services before committing to one of our management plans. This way, you’ll learn first-hand why Innovative Property Solutions is the perfect match for your rental property.
We respect our clients and want to create an environment of transparency. We practice this by adhering to a “No Hidden Costs” policy. We have no lease renewal fees or maintenance up-charges.
What makes Innovative Property Solutions stand out the most is our team of property managers. We offer world-class customer service, and we’re always driven to solve challenges in unique and creative ways. We are fully dedicated to finding solutions to your property management needs.
If you want peace of mind when it comes to managing your Florida rental property, choose Innovative Property Solutions today.